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What is your return address?

Return address:Black Walet Store7791 Cox Ln, Tylersville Rd, West Chester, OH 45069-6549 USA

What is your return policy?

In summary Return items that can be opened to us within 14 days of delivery.Just contact our support team at [email protected] if you ...

What if I have not received my order after 7-10 business days from the time I received the shipping notification?

No worries - slight delivery delays may be due to, for example, upcoming or current holidays not working post days and delivery services. ...

What is an ePacket?

Working with suppliers and manufacturers from all over the world, we select the ePacket delivery system from EMS. This new shipping technology ...

What if the order is lost in the mail?

For packages lost in transit, all claims must be submitted within 4 weeks after the estimated delivery date. But no problems! If your order is ...

Where does Black Walet ship?

We offer free shipping worldwide in more than 200 countries and regions.

When will I receive my order?

Please note that we need 1 to 3 working days on average to complete your order before shipping. Make sure we do our best to get your order to you as ...

How can I see where my order is currently?

Black Walet gives you a great opportunity to track your order by simply indicating your tracking number. As soon as you receive the number after ...

Do you accept orders placed outside the United States?

Of course we do! However, there is no obligation for cultural costs. Customs may charge a fee that is not related to our shipping costs. They are ...

How much does it cost to send?

We offer FREE international shipping. Please note, duties and other international shipping charges are non-refundable. We offer FREE ...

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