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1 Why do I need the items you sell?

Why do I need the items you sell?

All the products offered at Black Walet Store are real roots for busy modern people. As soon as you try out any of our products, you will say: “Wow, how could I ever live without this!” And that is absolutely true. All of our products are designed ...
2 Can I buy multiple products in one order?

Can I buy multiple products in one order?

Yes! You can select as many items as you want, simply click "Add to Cart" and return to the product page you are interested in and click "Add to Cart" on that item before proceeding to "Enter Shipping Address" to complete your order.
3 What if the order is lost in the mail?

What if the order is lost in the mail?

For packages lost in transit, all claims must be submitted within 4 weeks after the estimated delivery date. But no problems! If your order is confirmed to be lost in shipping, we may send one free shipping. We may ask for your help before doing ...
4 How do I navigate your website?

How do I navigate your website?

The Black Walet Store is truly one store to stand for everything you need for your daily activities, such as cutting-edge electronic devices, fashionable clothing, essential kitchenware, jewelry, unique gift ideas, and many other awesome items. ...
5 What is your return address?

What is your return address?

Return address:Black Walet Store7791 Cox Ln, Tylersville Rd, West Chester, OH 45069-6549 USA
6 What is an ePacket?

What is an ePacket?

Working with suppliers and manufacturers from all over the world, we select the ePacket delivery system from EMS. This new shipping technology allows you to track your order at any time. And, most importantly, it's as fast as lightning!
7 Your prices are quite high compared to other online stores. Why is that?

Your prices are quite high compared to other online stores. Why is that?

The Black Walet Store informs you of the quality. And we believe you care about quality, not below us. Therefore, we strive to bring you only the highest quality things that will help you for years to come.
8 How do I cancel my order?

How do I cancel my order?

Cancellations are only accepted for items with full value, within 60 minutes after placing an order. If you must cancel your order for any reason please contact us immediately at [email protected] if you are able to cancel within the allotted ...
9 What is your return policy?

What is your return policy?

In summary Return items that can be opened to us within 14 days of delivery.Just contact our support team at [email protected] if you have any questions about your return.For any product with a value of more than $ 75 you should consider ...
10 How do I know if my order has been confirmed?

How do I know if my order has been confirmed?

Immediately after placing your order you should receive an email notification in the email you entered during the exit process. And if you provide a mobile phone number you will receive notification messages confirming your order and tracking ...
11 When will I receive my order?

When will I receive my order?

Please note that we need 1 to 3 working days on average to complete your order before shipping. Make sure we do our best to get your order to you as soon as possible! Once your order has been shipped, depending on your country or region, the ...
12 What if I have not received my order after 7-10 business days from the time I received the shipping notification?

What if I have not received my order after 7-10 business days from the time I received the shipping notification?

No worries - slight delivery delays may be due to, for example, upcoming or current holidays not working post days and delivery services. Additionally, keep in mind that it can take a long time for your country's culture to check your package. If ...
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