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1 Where can you find it?

Where can you find it?

The Black Walet Store is located in a beautiful home in West Chester, OH 45069-6549 in the USA. Although we offer free shipping worldwide! Shipping usually takes 7 to 10 business days anywhere in the world!
2 What if I have not received my order after 7-10 business days from the time I received the shipping notification?

What if I have not received my order after 7-10 business days from the time I received the shipping notification?

No worries - slight delivery delays may be due to, for example, upcoming or current holidays not working post days and delivery services. Additionally, keep in mind that it can take a long time for your country's culture to check your package. If ...
3 Why do I need the items you sell?

Why do I need the items you sell?

All the products offered at Black Walet Store are real roots for busy modern people. As soon as you try out any of our products, you will say: “Wow, how could I ever live without this!” And that is absolutely true. All of our products are designed ...
4 How do I navigate your website?

How do I navigate your website?

The Black Walet Store is truly one store to stand for everything you need for your daily activities, such as cutting-edge electronic devices, fashionable clothing, essential kitchenware, jewelry, unique gift ideas, and many other awesome items. ...
5 Where does Black Walet ship?

Where does Black Walet ship?

We offer free shipping worldwide in more than 200 countries and regions.
6 How can I see where my order is currently?

How can I see where my order is currently?

Black Walet gives you a great opportunity to track your order by simply indicating your tracking number. As soon as you receive the number after shipping confirmation, fill it out on our Track my Order Black Walet page Track your order and click on ...
7 What is your return policy?

What is your return policy?

In summary Return items that can be opened to us within 14 days of delivery.Just contact our support team at [email protected] if you have any questions about your return.For any product with a value of more than $ 75 you should consider ...
8 How much does it cost to send?

How much does it cost to send?

We offer FREE international shipping. Please note, duties and other international shipping charges are non-refundable. We offer FREE international shipping. Please note, services and other shipping charges are not refundable.
9 What if the order is lost in the mail?

What if the order is lost in the mail?

For packages lost in transit, all claims must be submitted within 4 weeks after the estimated delivery date. But no problems! If your order is confirmed to be lost in shipping, we may send one free shipping. We may ask for your help before doing ...
10 Do you have accounts on social media?

Do you have accounts on social media?

Yes. Since our company first started on social media, we firmly believe that it is still our main channel to connect with our dear customers. Therefore, we have accounts on almost every social media platform, such as Facebook, Twitter, Instagram, ...
11 What if I need to change the content of my order?

What if I need to change the content of my order?

If you would like to add items to your existing order, please place an additional order. We do not store your credit card information and cannot process changes made after ordering.
12 Can I deliver products to a different address than my billing address?

Can I deliver products to a different address than my billing address?

Yes, indeed! During the exit process you can enter any shipping address and specify a different billing address.
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